Your privacy matters to us. This policy explains how Union Point Financial collects, uses, and protects your personal information.
This Privacy Policy applies to Union Point Financial and all of its subsidiaries, including Union Point Home Mortgages, Union Point Insurance, The P&C Agency, Union Point Commercial Finance, Union Point Merchant Processing, UP Tax Advisory, and UP Exit Advisors. By using our website or services, you agree to the terms described herein.
We may collect personally identifiable information including but not limited to your name, email address, phone number, mailing address, Social Security Number (where required for financial services), date of birth, and government-issued identification numbers when you voluntarily submit this information through our website, forms, or direct communications.
In connection with our financial services — including mortgage applications, insurance quotes, business loan inquiries, and retirement planning consultations — we may collect income details, employment history, credit information, bank account details, tax records, and other financial data necessary to evaluate and fulfill your service requests.
When you visit our website, we automatically collect certain technical information such as your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data through cookies and similar tracking technologies.
We retain records of your communications with us, including emails, phone call logs, form submissions, and consultation notes, to provide continuity of service and maintain accurate client records.
We use your information primarily to process applications, provide financial services, respond to inquiries, schedule consultations, and fulfill the specific services you have requested from Union Point Financial and its subsidiaries.
We may use your contact information to send service-related communications, appointment confirmations, follow-up correspondence, and — with your consent — marketing materials about our products and services that may be of interest to you.
As a financial services firm, we are required by law to collect, retain, and in some cases report certain client information to regulatory bodies including but not limited to the IRS, state insurance departments, NMLS, and other applicable authorities.
Aggregated and anonymized data may be used to analyze website performance, improve our services, understand client needs, and enhance the overall user experience on our digital platforms.
Union Point Financial does not sell, trade, or rent your personal information to third parties for their marketing purposes. Your privacy is a fundamental commitment we take seriously.
We may share your information with trusted third-party service providers, lenders, insurance carriers, underwriters, and our affiliated subsidiaries who assist in delivering the services you have requested. These parties are contractually obligated to maintain the confidentiality of your information.
We may disclose your information when required by law, court order, subpoena, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership.
We implement industry-standard security measures including SSL/TLS encryption, secure data storage, access controls, and regular security audits to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.
Access to your personal information is restricted to employees and contractors who need it to perform their job functions. All personnel with access to sensitive data are trained on privacy and security practices and are bound by confidentiality obligations.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any identified vulnerabilities.
You have the right to request access to the personal information we hold about you and to request corrections of any inaccurate or incomplete data. To make such a request, please contact us using the information provided at the end of this policy.
You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly. Please note that even after opting out of marketing communications, you may still receive service-related and transactional messages.
Subject to our legal and regulatory retention obligations, you may request deletion of your personal information. We will honor such requests to the extent permitted by applicable law and our compliance requirements as a licensed financial services firm.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA rights, please contact us at the information below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Financial records are typically retained for a minimum of 7 years in accordance with federal and state regulatory requirements.
When personal information is no longer required, we securely dispose of it using industry-standard methods to prevent unauthorized access or use of the data after deletion.
Our website may contain links to third-party websites, including our affiliated subsidiaries and partner organizations. This Privacy Policy applies only to unionpointfinancial.com and does not govern the privacy practices of any third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to delete such information.
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.
Company
Union Point Financial
Privacy Compliance Officer
Phone
(800) 555-1234